Check-In/Check-Out Procedures

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Each vacation rental property owner will have different check-in and check-out procedures. For the most part, these procedures will be covered in a rental agreement that the property owner will provide you before finalizing your booking. Read over this agreement to make sure that you agree with all terms and conditions in the rental agreement before signing and returning the agreement, along with any deposit payment, back to the property owner.

Abiding by the check-in and check-out times that are set by the property manager is common courtesy within the vacation rental industry. Property owners need time to clean and set up the house between renters, so adhering to their time requests ensures that all vacation rentals run smoothly. When you arrive at the rental property, you will either be provided with a key, have a code to a lock box with the key, or meet a property manager who will meet you at the rental with a key. Key exchange should be arranged before you arrive, however, so that you know what to expect when you arrive. Keep the property owner’s contact information with you as you arrive, so that you can make a quick call to him or her if there are any issues.

Each property owner will handle checking out differently as well, but it is common that a property manager will handle checking you out. It’s also common for you to agree upon leaving the key in a lock box for the next renters. When checking out, you should leave the house in a relatively clean state, and also make sure that there have been no damages to furnishings or the property. Cleaning up a little and leaving the property in a tidy condition will help to ensure that you get your security deposit back.

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